Regardless of the pandemic's issues, Ooredoo Maldives invests in strengthening its network and telecom infrastructure across the country to satisfy the changing needs of its consumers. Furthermore, creating a Tier 3 Data Center, projects on a submarine cable connecting the Maldives, Singapore, and Europe has begun, strengthening the Maldives' network infrastructure.
Multiple changes have been brought to the mobile and fixed broadband services which increases the overall quality of their services and offered at an affordable price. The growth of their fixed broadband coverages, as well as the emergence of new products like the Aachaa Prepaid, and Postpaid portfolio and the ability to access services via digital platforms greatly increased the business growth and customer fulfilment.
Along with providing high quality customer service, Ooredoo Maldives also aims to provide efficient solutions to businesses and individuals by taking advantage of the new age technology. One of their e-commerce market platforms “Moolee” aids new entrepreneurs and online retailers in reaching big markets. M- Faisaa by Ooredoo also enable retailers, restaurants, cafes, and many other businesses to make trouble free payments.
Ooredoo has a great reputation of putting the maximum effort to enhance its customer digital lives on an international level. Our country has always been Ooredoo’s main priority, and it seems like they will continue to act as the major organization in Maldives that is in charge of influencing our lives with new and innovative technology.
Ooredoo won numerous awards last night at the 2022 Asia-Pacific Stevie Awards including:
· Gold Stevie – Innovative Achievement for its efforts during and post-pandemic era
· Silver Stevie - Excellence in Innovation in Consumer Product & Service Industries for m-Faisaa & Moolee services of Ooredoo Maldives
· Bronze Stevie – Excellence in Innovation in Technology Industries for m-Faisaa services of Ooredoo Maldives
“It is a great honor to receive international recognition for our initiatives that enabled opportunities for our customers and our communities through digital services and innovative solutions. Despite the challenges faced due to the pandemic, with much dedication and hard work our team were able to drive innovation and digital adoption by introducing first of its kind services, enriching the lives of the people of the Maldives.” Khalid Al-Hamadi, CEO of Ooredoo Maldives shared his gratitude after receiving the award.
He also added, “I would like to congratulate the entire team who has been tirelessly working with enthusiasm and passion to transform our services to digital means and improve our overall customer experience. I am confident that our team will continue to improve, innovate and provide new opportunities, advanced digital services to our customers and the people of the Maldives.”